O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.
Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.
Want another awesome O3 Outreach alternative? Look no further. We researched the top alternatives and found several new O3 Outreach alternatives that work with your platform or device. If you want even more options, we've also reviewed top O3 Outreach-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
Retently Sentiment helps you efficiently collect valuable customer feedback that you can act on, prevent customer churn and turn detractors into promoters.
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