((OTRS)) Community Edition Alternatives
((OTRS)) Community Edition
((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, cheaper and more transparent.
Free of license costs and with an open flexible architecture, ((OTRS)) Community Edition makes it possible for service organizations to build a customized and powerful service management solution that results in high-quality service at minimal operational cost. Since Version 5, ((OTRS)) Community Edition has incorporated a responsive design so that it is easy-to-use on any mobile device. A new chat feature, including webRTC based audio and video chat, appointment calendar for improved team collaboration and resource planning plus fully encrypted messaging are also included.
Download ((OTRS)) Community Edition today, or contact us to discuss fully-managed options of the most up-to-date version of OTRS.
Best ((OTRS)) Community Edition Alternatives for Mac
Looking for some programs similar to ((OTRS)) Community Edition? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
GLPI
FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)ITSM tool for managing changes, problems, and budgeting for your company's IT stack.
Features:
- Helpdesk ticketing
- Incident management
- Inventory management
- REST API
- Inventory management
- Knowledge base
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