((OTRS)) Community Edition Alternatives
((OTRS)) Community Edition
((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, cheaper and more transparent.
Free of license costs and with an open flexible architecture, ((OTRS)) Community Edition makes it possible for service organizations to build a customized and powerful service management solution that results in high-quality service at minimal operational cost. Since Version 5, ((OTRS)) Community Edition has incorporated a responsive design so that it is easy-to-use on any mobile device. A new chat feature, including webRTC based audio and video chat, appointment calendar for improved team collaboration and resource planning plus fully encrypted messaging are also included.
Download ((OTRS)) Community Edition today, or contact us to discuss fully-managed options of the most up-to-date version of OTRS.
Best ((OTRS)) Community Edition Alternatives
Need an alternative to ((OTRS)) Community Edition? Read on. We've looked at the best ((OTRS)) Community Edition alternatives available for Windows, Mac and Android.
Request Tracker
FreeOpen SourceLinuxWebSelf-HostedPerlRT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...
Features:
- Bug reporting
- Customer service
- Customer support
- Customizable triggers
- Dependency Tracking
- Extensible by Plugins/Extensions
- Helpdesk ticketing
- Incident management
- Task assignments
- Task time tracking
- Team Collaboration
((OTRS)) Community Edition Reviews
Add your reviews & share your experience when using ((OTRS)) Community Edition to the world. Your opinion will be useful to others who are looking for the best ((OTRS)) Community Edition alternatives.
Table of Contents