ProProfs Knowledge Base Alternatives
ProProfs Knowledge Base
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
Best Commercial ProProfs Knowledge Base Alternatives
Are you still using ProProfs Knowledge Base? Let's compare it to the best other options below. Maybe one of these ProProfs Knowledge Base alternatives will work on your device, too.
HelpDocs
CommercialChromeSoftware as a Service (SaaS)Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
Features:
- Customer service
- Customer support
- Help Center
- Knowledge base
Acknow
CommercialWebSelf-HostedCloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.
Features:
- Business-wiki
- Knowledge base
- Knowledge Management
- Real time collaboration
Document360
CommercialWebDocument360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease.
Features:
- Knowledge base
- AI based search
- Customer service
- Customer support
- Apps with Google Analytics Integration
- Help Center
- Knowledge base
- Knowledge Management
- No coding required
- Software as a Service
- Team Collaboration
- Web-Based
Guideblocks
CommercialWebGuideblocks extends your web app to provide help articles, user onboarding tours, context help, in-app messages and more.
Features:
- Customer support
- Help Center
- Knowledge base
- No coding required
- Onboarding
KnoBis
CommercialWebKnoBis is a searchable knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those...
Features:
- Google Apps integration
- Knowledge base
- Knowledge Management
- Sales enablement
- Slack integration
KnowledgeOwl
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletWindows PhoneiPadKnowledgeOwl is cloud-based knowledge base software to help you share information online.
Features:
- Built-in Commenting System
- Full text search
- Apps with Google Analytics Integration
- Knowledge base
- Knowledge Management
- Open API
- SAML Single Sign-On
- Export to PDF
- Spell checking
- Tag based
- WYSIWYG Support
Helpman
CommercialWebHelpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in...
Features:
- Customer Feedback
- Customer service
- Customer support
- Knowledge base
- Knowledge Management
- Multiple languages
- Software as a Service
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