HelpDocs Alternatives
HelpDocs
HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform.
HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers.
Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs.
HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.
Best HelpDocs Alternatives
Need an alternative to HelpDocs? Read on. We've looked at the best HelpDocs alternatives available for Windows, Mac and Android.
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Helpjuice
CommercialWebKnowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and...
Features:
- Knowledge base
- Customer support
- Knowledge Management
- Multiple languages
- Web-Based
Archbee
FreemiumMacWindowsLinuxSoftware as a Service (SaaS)Knowledge base for your team: - A powerful editor with classical text and special widgets like diagrams, Swagger, GraphQL, code editor, changelogs and more coming; -...
Features:
- Slack integration
- Diagrams
- API descriptors
- Architecture Diagramas
- Component Diagrams
- Developer Tools
- GraphQL integration
- Knowledge base
- Software as a Service
HelpDesk
CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryChrome OSWindows SAndroid TabletWindows PhoneiPadSelf-HostedBlackberry 10PlayBookKindle FireThe all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...
Features:
- Live Chat
- Helpdesk ticketing
- Multiple languages
Inforobo
CommercialWebInforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...
Features:
- Artificial intelligence
- Bots
- Chat Bot
- Customer service
- Customer support
- Knowledge base
- Live Chat
- Natural Language Processing
- Software as a Service
- Text to Speech
SlimFAQ
FreemiumWebSelf-HostedSlimFAQ makes it super easy to build FAQs for your website or application. FEATURES Quick & Easy Content Creation SlimFAQ's easy to use editor makes the...
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
AzureDesk
CommercialWebChrome OSSelf-HostedHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Features:
- Customer service
- Customer support
Document360
CommercialWebDocument360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease.
Features:
- Knowledge base
- AI based search
- Customer service
- Customer support
- Apps with Google Analytics Integration
- Help Center
- Knowledge base
- Knowledge Management
- No coding required
- Software as a Service
- Team Collaboration
- Web-Based
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