Amazon Connect Alternatives
Amazon Connect
Amazon Connect is a simple to use, self-service, cloud-based customer contact center that scales to support any size business
Best Amazon Connect Alternatives for Software As A Service Saas
When deciding on the best Amazon Connect alternative, consider these alternatives. Check out these other software with a similar interface and features as well.
CloudTalk.io
CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...
Features:
- Call Routing
- Android App
- Blacklist monitoring
- Call forwarding
- Call recording
- Call Tagging
- Callback
- Data analytics
- Google contacts integration
- Helpscout integration
- HubSpot integration
- IVR
- Mobile apps
- Predictive dialer
- Real-time analytics
- Reporting
- Skill based routing
- Speech to text
- Voice Call
- Voice Recording
- Zapier integration
- Bigcommerce Integration
- Call Tracking
- Call Transfer
- Click to call
- Customer service
- Customer support
- Dedicated phone number
- Ecommerce integration
- Encrypted calls
- Encrypted Connection
- Encrypted VoIP calls
- Freshdesk integration
- Integration
- Integration with Pipedrive
- Magento integration
- Pipedrive integration
- Salesforce integration
- Shopify integration
- SMS Messaging
- Softphone
- Software as a Service
- Speech Recognition
- Text to Speech
- Voice chat
- WebRTC
- Zendesk integration
- Zoho integration
Maytapi
CommercialSoftware as a Service (SaaS)WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your...
Features:
- Api
- Messaging
Cisco Contact Center
CommercialWebSoftware as a Service (SaaS)Provides a secure, highly available, and easy to deploy customer interaction management solution.
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