Amazon Connect Alternatives
Amazon Connect
Amazon Connect is a simple to use, self-service, cloud-based customer contact center that scales to support any size business
Best Commercial Amazon Connect Alternatives
Looking for the best programs similar to Amazon Connect? We reviewed our top picks below. Let's see if there are any Amazon Connect alternatives that work on your platform.
Zent.io
CommercialMacWindowsLinuxWebZent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...
Features:
- Call recording
- Customer service
- Customer support
- Knowledge base
- Knowledge Management
- Live Chat
- Real time collaboration
- Voice chat
CloudTalk.io
CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...
Features:
- Call Routing
- Android App
- Blacklist monitoring
- Call forwarding
- Call recording
- Call Tagging
- Callback
- Data analytics
- Google contacts integration
- Helpscout integration
- HubSpot integration
- IVR
- Mobile apps
- Predictive dialer
- Real-time analytics
- Reporting
- Skill based routing
- Speech to text
- Voice Call
- Voice Recording
- Zapier integration
- Bigcommerce Integration
- Call Tracking
- Call Transfer
- Click to call
- Customer service
- Customer support
- Dedicated phone number
- Ecommerce integration
- Encrypted calls
- Encrypted Connection
- Encrypted VoIP calls
- Freshdesk integration
- Integration
- Integration with Pipedrive
- Magento integration
- Pipedrive integration
- Salesforce integration
- Shopify integration
- SMS Messaging
- Softphone
- Software as a Service
- Speech Recognition
- Text to Speech
- Voice chat
- WebRTC
- Zendesk integration
- Zoho integration
Maytapi
CommercialSoftware as a Service (SaaS)WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your...
Features:
- Api
- Messaging
Anywhere365
CommercialWebDialogue management for the business enterprise that manages real-time dialogues for Microsoft Teams and Skype for Business.
Cisco Contact Center
CommercialWebSoftware as a Service (SaaS)Provides a secure, highly available, and easy to deploy customer interaction management solution.
Five9
CommercialWebiPhoneiPadFive9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
Features:
- CRM
- Sales Management
- Software as a Service
- Task Management
Talkdesk
CommercialWebTalkdesk is a cloud-based call center software solution. No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect...
Features:
- Cloud based
- Customer support
- Transcribe Voicemails
uContact
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPaduContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...
Features:
- Call recording
- Call Tracking
- IVR
- Phone dialer
- Predictive dialer
- Unified inbox
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