iKode Helpdesk Alternatives
iKode Helpdesk
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.
Tickets can be managed via the tickets lists or on the front-end of your website.It lets you easily integrate all tickets with the web interface regardless of whether they are created using email or web-based forms.
Ticket status and time is also integrated keeping both admins and users informed.
Tickets can be categorized for easy management.
Best Free Personal iKode Helpdesk Alternatives
Lets compare the best apps like iKode Helpdesk, shall we? We've picked out some really great programs for your platform. Check them out!
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
VisionProject
Free PersonalWebWeb based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for...
Features:
- Asset Management
- Customer Feedback
- Customer support
- DMS
- Email tracking
- Employee Time Tracking
- Event management
- Kanban boards
- Knowledge Management
- Resource management
- Task Management
- Team Collaboration
iKode Helpdesk Reviews
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