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iKode Helpdesk Alternatives

iKode Helpdesk Alternatives

iKode Helpdesk

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.

Tickets can be managed via the tickets lists or on the front-end of your website.It lets you easily integrate all tickets with the web interface regardless of whether they are created using email or web-based forms.

Ticket status and time is also integrated keeping both admins and users informed.

Tickets can be categorized for easy management.

Best iKode Helpdesk Alternatives for Self Hosted

Looking for some programs similar to iKode Helpdesk? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation

iKode Helpdesk Reviews

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