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iKode Helpdesk Alternatives

iKode Helpdesk Alternatives

iKode Helpdesk

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.

Tickets can be managed via the tickets lists or on the front-end of your website.It lets you easily integrate all tickets with the web interface regardless of whether they are created using email or web-based forms.

Ticket status and time is also integrated keeping both admins and users informed.

Tickets can be categorized for easy management.

Best iKode Helpdesk Alternatives for Ipad

For the best iKode Helpdesk alternative check out these alternatives which will work with your device & platform. There are several iKode Helpdesk-like software that you might want to check as well.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
JitBit Helpdesk

JitBit Helpdesk

CommercialWindowsWebAndroidAndroid TabletiPad

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

Features:

  • Text chat
  • Customer support
  • Knowledge base
GoToAssist

GoToAssist

CommercialWindowsWebAndroidiPhoneAndroid TabletiPad

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...

Features:

  • Customer support
  • Remote desktop
  • Remote Support

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