iKode Helpdesk Alternatives
iKode Helpdesk
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.
Tickets can be managed via the tickets lists or on the front-end of your website.It lets you easily integrate all tickets with the web interface regardless of whether they are created using email or web-based forms.
Ticket status and time is also integrated keeping both admins and users informed.
Tickets can be categorized for easy management.
Best iKode Helpdesk Alternatives
For the best iKode Helpdesk alternative check out these alternatives which will work with your device & platform. There are several iKode Helpdesk-like software that you might want to check as well.
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
iKode Helpdesk Reviews
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