PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support.
Communicate with your customers through multiple channels.
Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.
Centralize information on customers, incidents, and service level agreements.
Automate alerts, tasks and escalations according to predetermined business rules.
Harness customer self-service technology.
Communicate by phone, email, chat, forums and more.
PhaseWare: Powerful, intuitive, affordable incident management, customer management, and knowledge management made easy.
Mobile.
On-Premise.
On-Demand.
Are you trying to find the best programs like PhaseWare? Have a look at this post and weigh in on your thoughts. Cool!
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
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Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support...
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With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...
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Private cloud customer support software for organizations serious about data control.
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