PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support.
Communicate with your customers through multiple channels.
Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.
Centralize information on customers, incidents, and service level agreements.
Automate alerts, tasks and escalations according to predetermined business rules.
Harness customer self-service technology.
Communicate by phone, email, chat, forums and more.
PhaseWare: Powerful, intuitive, affordable incident management, customer management, and knowledge management made easy.
Mobile.
On-Premise.
On-Demand.
Want another awesome PhaseWare alternative? Look no further. We researched the top alternatives and found several new PhaseWare alternatives that work with your platform or device. If you want even more options, we've also reviewed top PhaseWare-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support...
Features:
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