PhaseWare Alternatives
PhaseWare
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support.
Communicate with your customers through multiple channels.
Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.
Centralize information on customers, incidents, and service level agreements.
Automate alerts, tasks and escalations according to predetermined business rules.
Harness customer self-service technology.
Communicate by phone, email, chat, forums and more.
PhaseWare: Powerful, intuitive, affordable incident management, customer management, and knowledge management made easy.
Mobile.
On-Premise.
On-Demand.
Best PhaseWare Alternatives for Software As A Service Saas
In our list of best programs, we'll review some different alternatives to PhaseWare. Let's see if your platform is supported by any of them.
Helpy.io
FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)Private cloud customer support software for organizations serious about data control.
Features:
- Support for Bootstrap
- Customer support
- Forums
- Knowledge base
- Multiple languages
- Web-Based
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
PhaseWare Reviews
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