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PhaseWare Alternatives

PhaseWare Alternatives

PhaseWare

PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

Offer 24/7/365 customer support.
Communicate with your customers through multiple channels.
Never let another incident fall through the cracks.

Take control of your incident management process with PhaseWare.

PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.

Centralize information on customers, incidents, and service level agreements.

Automate alerts, tasks and escalations according to predetermined business rules.

Harness customer self-service technology.

Communicate by phone, email, chat, forums and more.

PhaseWare: Powerful, intuitive, affordable incident management, customer management, and knowledge management made easy.

Mobile.
On-Premise.
On-Demand.

Best PhaseWare Alternatives for Iphone

Looking for a program that is like PhaseWare? We have our top picks here. If you need another program that has some of the features of PhaseWare on your device, read what we recommend in this post.

Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
Trakdesk

Trakdesk

CommercialMacWindowsLinuxWebWindows MobileAndroidiPhoneChrome OSAndroid TabletWindows PhoneiPadPlayBookKindle Fire

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support...

Features:

  • Customer Feedback
  • Customer service
  • Customer support
  • Gamification
  • Knowledge base
  • Software as a Service
Deskero

Deskero

CommercialWebAndroidiPhoneiPad

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Customizable
  • Social network
Helpy.io

Helpy.io

FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)

Private cloud customer support software for organizations serious about data control.

Features:

  • Support for Bootstrap
  • Customer support
  • Forums
  • Knowledge base
  • Multiple languages
  • Web-Based
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat

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