Plum DEV Alternatives
Plum DEV
Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more. Helping businesses increase efficiency, lower costs, and improve customer satisfaction.
Open Standard:
As an open, programmable communications platform that supports VoiceXML development, DEV offers customization, portability, and unmatched flexibility.
Call Analytics:
VoiceTrends is an analytics tool designed specifically for voice applications. Integrated into Plum DEV, VoiceTrends lets users track application usage and performance, A/B test scripts, and provides granular reporting capabilities.
Secure, Reliable, Scalable:
DEV resides on Plum’s hosted cloud, which is a secure PCI-DSS Level 1 and HIPAA compliant environment, backed by four, geographically dispersed data centers and N+1 redundancy throughout for scalable, reliable service.
Integration:
DEV integrates smoothly with any IT or telephony system(s). Whether its a CRM, ERP, VoC, or any other type of database, DEV takes advantage of common APIs to partner data with communications.
Speech Technology:
DEV supports a broad range of voice features like text-to-speech, automatic speech recognition, and voice biometrics that enhance caller experience.
Mature Platform:
Plum DEV is a mature platform backed by SLAs that guarantee 100% uptime. Additional support is available through documentation and a community forum for developers.
Best Plum DEV Alternatives
Need an alternative to Plum DEV? Read on. We've looked at the best Plum DEV alternatives available for Windows, Mac and Android.
RingCentral Engage Digital
CommercialOpen SourceMacWindowsWebAndroidiPhoneWindows PhoneLeading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower...
Features:
- Merging identities
- Multiple channels
- Omni-digital
- Cross-platform
- Customer Feedback
- Customer service
- Customer support
- Customizable
- Knowledge base
- Team Collaboration
The Voximal stack
FreemiumLinuxWebSelf-HostedAmazonRaspbianRaspberry PiMicrosoft AzureDockerThe voice phone platform based on Asterisk and FreePBX propulsed by Voximal VoiceXML interpreter.
Features:
- Chat Bot
- IVR
- Natural Language Processing
- SIP
- Speech Recognition
- Text to Speech
- Voice chat
- Voice recognition
Aspect Prophecy
CommercialLinuxSelf-HostedAspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform...
Features:
- SIP
- Speech Recognition
- Text to Speech
- Voice chat
Avaya Voice Portal
CommercialLinuxVoice Portal delivers on industry leading IT fit, reliability, scalability and manageability. Voice Portal meets today"s demand for simpler IT-managed speech and...
Features:
- IVR
- SIP
- Speech Recognition
- Text to Speech
- Video calling
- Voice Call
- Voice chat
Cisco IOS Voice XML Browser
CommercialWindowsLinuxCisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser services. Available on a wide range of Cisco IOS Software voice gateways.
Features:
- IVR
- SIP
- Speech Recognition
- Text to Speech
Cloud Telephony
CommercialWebThe main purpose of cloud telephony is connecting with the customers for providing your services support. IVR is the software which is used for the cloud telephony.
Genesys
CommercialWebSelf-HostedOur industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as...
Features:
- IVR
- SIP
- Text to Speech
- Voice recognition
uContact
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPaduContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...
Features:
- Call recording
- Call Tracking
- IVR
- Phone dialer
- Predictive dialer
- Unified inbox
Voiceglue
FreeOpen SourceLinuxOur overall goal is to provide a full-featured integration of open source telephony environments and OpenVXI including as many features as possible while conforming to...
Features:
- Text to Speech
- Voice chat
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