Support Incident Tracker Alternatives
Support Incident Tracker
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
Best Support Incident Tracker Alternatives
Looking for other Support Incident Tracker-like programs? We've rounded up our favorites Support Incident Tracker alternatives. Try any one of these fan favorites to see if they'll support your system and meet your specific needs.
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Support Incident Tracker Reviews
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