Support Incident Tracker Alternatives
Support Incident Tracker
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
Best Support Incident Tracker Alternatives for Iphone
You're looking for the best programs similar to Support Incident Tracker. Check out our top picks. Below, let's see if there are any Support Incident Tracker alternatives that support your platform.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Easy Redmine
CommercialOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSoftware as a Service (SaaS)RedmineA version of Redmine that focuses on ease of use, includes multiple plugins for enterprise work.
Features:
- File sharing
- Gantt-charts
- Multiple languages
- Real time collaboration
- Task Management
- Todos
- Workflow
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