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Support Incident Tracker Alternatives

Support Incident Tracker Alternatives

Support Incident Tracker

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

Best Support Incident Tracker Alternatives

If you want similar software to Support Incident Tracker, we have a list for that. Are there Support Incident Tracker alternatives out there? Let's find out.

Easy Redmine

Easy Redmine

CommercialOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSoftware as a Service (SaaS)Redmine

A version of Redmine that focuses on ease of use, includes multiple plugins for enterprise work.

Features:

  • File sharing
  • Gantt-charts
  • Multiple languages
  • Real time collaboration
  • Task Management
  • Todos
  • Workflow

Support Incident Tracker Reviews

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