Velaro Alternatives
Velaro
Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS. For instance: wait time, helpful and personable conversation, time to resolution, lead conversion rate, etc.
Organizations then use this data to continually improve the quality of their customer service, helping to ensure that the next chat they have is even better than their last chat.
Best Velaro Alternatives
Looking for the best programs similar to Velaro? We reviewed our top picks below. Let's see if there are any Velaro alternatives that work on your platform.
tawk.to
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpresstawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...
Features:
- Chat history
- Customer service
- Customer support
- Helpdesk ticketing
- Online chat
- Software as a Service
- Visitor tracking
Userlike
FreemiumWebSoftware as a Service (SaaS)Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...
Features:
- Chat Bot
- Real-time analytics
- Customer support
- Support for Multiple Users
- User interface
- Program Launchers
- Customer service
- Live Broadcasting
- Live Chat
- Real time collaboration
- SMS Messaging
- Whatsapp integration
Smartsupp
FreemiumWebAndroidiPhoneWindows PhoneiPadSelf-HostedSoftware as a Service (SaaS)Live chat for websites and webshops. Start a personal conversation with your visitors and turn them into happy customers.
Features:
- Chat
- User session recording
- Visitor recording
- Automatic messages
- Canned responses
- Chat Bot
- Customer Feedback
- Customer support
- Customizable
- Facebook integration
- Live Chat
- Mobile apps
- Session Recording
- Simple installation
- Statistics and Reports
- Customer service
- Online chat
Lime Talk
CommercialWebLime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors...
Features:
- Chat
- Customer support
- Live Chat
- Online chat
UserEcho
CommercialWebiPhoneiPadSoftware as a Service (SaaS)UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...
Features:
- UI customization
- Customer Feedback
- CRM
- Knowledge Management
- Live Chat
- Software as a Service
Intercom
CommercialWebAndroidiPhoneCustomer messaging apps for sales, marketing, and support, connected on one platform.
Features:
- Email automation
- Encrypted chat
- Knowledge Base structuring
- Live Chat
- Onboarding
- User Profiles
Zendesk Chat
FreemiumWebZendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...
Features:
- Chat
- Live Chat
- Workflow Automation
Crisp
FreemiumMacWindowsLinuxWebAndroidiPhoneCustomer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Features:
- Customer support
- Integrated Chat
- Knowledge base
- Online chat
- Unlimited users
- User Profiles with Location
Olark
CommercialWebOlark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...
Features:
- Customer support
- Online chat
Chatwoot
FreeOpen SourceSelf-HostedOpen source alternative to Intercom, Zendesk, Drift...
Features:
- Agent dashboard
- Chat widget
- CRM
- Customer service
- Customer support
- Live Chat
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