Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS. For instance: wait time, helpful and personable conversation, time to resolution, lead conversion rate, etc.
Organizations then use this data to continually improve the quality of their customer service, helping to ensure that the next chat they have is even better than their last chat.
Looking for other Velaro-like programs? We've rounded up our favorites Velaro alternatives. Try any one of these fan favorites to see if they'll support your system and meet your specific needs.
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...
Features:
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...
Features:
Live chat for websites and webshops. Start a personal conversation with your visitors and turn them into happy customers.
Features:
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors...
Features:
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...
Features:
Customer messaging apps for sales, marketing, and support, connected on one platform.
Features:
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...
Features:
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Features:
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...
Features:
Add your reviews & share your experience when using Velaro to the world. Your opinion will be useful to others who are looking for the best Velaro alternatives.
Popular Alternatives
iOS Alternatives
Android Alternatives
Copyright © 2021 TopAlter.com
Sites we Love: AnswerBun, MenuIva, UKBizDB, Sharing RPP