Richmond ServiceDesk Alternatives
Richmond ServiceDesk
Deliver cost-effective IT support and Service Management using Richmond ServiceDesk: a feature rich, browser-based, full service desk solution incorporating the latest web technologies.
- Automate ticket logging via monitored email addresses and respond to users directly within the service desk.
- Allow users access to the Customer Service Portal, where they can log new incidents or RFCs, check the status of their existing incidents / RFCs, or help themselves with knowledge articles.
- Manage your Assets through the integrated CMDB: manage contract dates, import your domain users and computers from Active Directory, track equipment loans, and relationships to services.
- Track SLAs and report on performance statistics. Save your favourite reporting criteria and have the results delivered direct to your inbox as a PDF or XLS file on a scheduled basis.
Best Richmond ServiceDesk Alternatives for Windows Phone
Are you still using Richmond ServiceDesk? Let's compare it to the best other options below. Maybe one of these Richmond ServiceDesk alternatives will work on your device, too.
Kayako
CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryAndroid TabletWindows PhoneiPadKayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...
Features:
- CRM
- Customer service
- Knowledge base
- Live Chat
Richmond ServiceDesk Reviews
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