ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.
Want a really good ngDesk alternative? Take a look at these popular alternatives if you're hunting for software similar to ngDesk. Let's take a quick peek at some comparison that highlight your device and platform.
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and...
Features:
Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
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