ngDesk Alternatives
ngDesk
ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.
Best ngDesk Alternatives for Iphone
If you want similar software to ngDesk, we have a list for that. Are there ngDesk alternatives out there? Let's find out.
xMatters
CommercialMacWindowsWebAndroidiPhoneiPadxMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and...
Features:
- Flow Designer
- Integrations
- On-Call Scheduling
- Alarm
- Alerting
- Cloud based
- Conference Bridging
- Drag and drop codeless Integrations
- Easy integration with Existing LMS
- Monitor File Changes
- Flood control
- Incident management
- Integration
- One touch conferencing
- Visual Programming
- Visual tool chains
- VPN
OpsGenie
CommercialWebAndroidiPhoneBlackberryTake alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and phone calls. Best Pagerduty alternative in...
Features:
- Slack integration
- Alarm
- Incident management
Zenduty
CommercialMacWindowsAndroidiPhoneiPadSoftware as a Service (SaaS)Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team...
Features:
- Alerting
- Colored tags
- Custom roles
- Custom tasks
- Scheduling
- Slack integration
- Alarm
- Automated escalations
- Built-in routing
- Cloud Monitoring
- Contextual Suggestions
- Downtime detection
- Forecasting Report
- Incident management
- Microsoft Teams Integration
- Network Monitoring
- On-Call Scheduling
- Performance Monitoring
- Real-time analytics
- Security & Privacy
- Security focused
- Server Monitoring
- Uptime Monitoring
- Website monitoring
Upvote Comparison
Interest Trends
ngDesk Reviews
Add your reviews & share your experience when using ngDesk to the world. Your opinion will be useful to others who are looking for the best ngDesk alternatives.
Table of Contents