ngDesk Alternatives
ngDesk
ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.
Best Open Source ngDesk Alternatives
Are you curious what software is like ngDesk? Check out different, popular ngDesk alternatives that fit with your device. Are there other programs like ngDesk? Let's find out!
Request Tracker
FreeOpen SourceLinuxWebSelf-HostedPerlRT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...
Features:
- Bug reporting
- Customer service
- Customer support
- Customizable triggers
- Dependency Tracking
- Extensible by Plugins/Extensions
- Helpdesk ticketing
- Incident management
- Task assignments
- Task time tracking
- Team Collaboration
Cabot
FreeOpen SourceSelf-HostedSelf-hosted, easily-deployable monitoring and alerts service - like a lightweight PagerDuty.
ngDesk Reviews
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